Your privacy is important to us. It is Harmonia's policy to respect your privacy regarding any information we may collect while operating our website or application. Below we inform you about the types of information we may collect and how we use it. Data Protection Policy 1. About Us Centro Harmonia Via Vicolo Viganale 3, 6818 Melano, Ticino - Switzerland Email: info@soulstudioti.ch Telephone: +41 77 413 64 86 Website: www.harmoniawellnesscenter.com We are responsible for the processing of personal data in accordance with the Swiss Data Protection Act (DPA) and, where applicable, the GDPR. 2. Personal data collected We collect and process the following data Biographical data (first name, last name, date of birth) Contact data (email, telephone, address) Booking data (activities, courses, packages purchased) Voluntarily disclosed health data (e.g. information provided for massages, psychotherapy, nutrition, etc.) Newsletter and marketing preferences Technical data (IP address, device type, browser) Usage data collected via cookies (see section 8) 3. Purpose of processing We use your data for: Managing courses, appointments and bookings through Eversports Sending informative and promotional newsletters via Mailchimp Communication about services and promotions Statistical analysis to improve user experience Fulfilling legal or tax obligations 4. Third-party software and suppliers Eversports We use Eversports for the management of bookings. The data provided at registration is stored on the supplier's secure servers. For more information: https://www.eversports.ch/h/privacy Every user who registers via Eversports is automatically added to our newsletter list via integration with Mailchimp. Mailchimp We use Mailchimp to send our newsletters. Mailchimp may store personal data on servers in the USA. We ensure that the transmission takes place in accordance with standard contractual clauses. Mailchimp privacy policy: https://mailchimp.com/legal/privacy 5. Legal basis of the processing Under the DPA and, where applicable, the GDPR, processing is lawful when: It is necessary for the performance of a contract (e.g. course registration) It is based on consent (e.g. newsletters) It is justified by a legitimate interest (e.g. service improvement) 6. Data transfer abroad In some cases, data may be transferred to providers based outside Switzerland, such as Mailchimp (USA). In these cases, we take all necessary measures to ensure an adequate level of protection. 7. Data retention We only retain data for as long as is necessary to fulfil the purposes for which it was collected or to comply with legal obligations. 8. Cookies and tracking tools We use cookies and similar technologies for: Traffic analysis (Google Analytics) Social media linking (Meta/Facebook, Instagram) Booking and login functionality Cookies can be deactivated in your browser settings, but this may limit some site functionality. 9. Social media links By clicking on the Facebook and Instagram icons on the site, the user may be redirected to these services. The platforms may collect personal data through logins or interactions, according to their own privacy policies. 10. User rights You have the following rights: Access to personal data Correction or updating Deletion (‘right to be forgotten’) Limitation of processing Objection to processing Data portability Withdrawal of consent (at any time) To exercise your rights, please contact us by email at: harmoniawellnesscenterti@gmail.com 11. Data security We take appropriate technical and organisational measures to protect data against unauthorised access, loss or alteration. Access to data is restricted to authorised personnel and suppliers with an operational need. 12. Changes to the information notice We reserve the right to change this policy at any time. Changes will be posted on this page and, if relevant, communicated by email. Last updated: 12.06.2025 If you have any questions about this Privacy Policy, please contact us.